FAQ

01. How do I make a purchase?

Shopping the Loretta Caponi Online Store is easy: if you know what you are looking for, use the specific category links, such as ‘Shoes’, ‘Accessories’ section on the site. Once you have found an item, select your size and colour and use the ‘ADD TO BAG’ button underneath. Review the items in your shopping bag by selecting the ‘Shopping Bag’ link at the top of the page. From the Shopping Bag you can directly edit product details (colour, sizes and quantities), remove them in case you’ve changed your mind or add products to your Wish List. Click on ‘Checkout’ to complete your order.

02. Do I need to set up an account to place an order?

Setting up an account is not mandatory, but if you register, you will be able to enjoy the following benefits through your ‘My Account’:

  • TRACK YOUR ORDERS AND REVIEW PAST PURCHASES,
  • REQUEST YOUR RETURN AUTHORIZATION NUMBER DIRECTLY FROM YOUR ACCOUNT,
  • GAIN ACCESS TO YOUR ‘WISH LIST’,
  • BE NOTIFIED WHEN NEW PRODUCTS ARE AVAILABLE
  • SAVE YOUR ADDRESS AND CARD DETAILS FOR FASTER SHOPPING,
  • MANAGE YOUR ACCOUNT DETAILS AND NEWSLETTER SUBSCRIPTIONS.
03. What should I do if I forgot my password?

If you have forgotten your password, visit the ‘My Account’ section, click on ‘Forgot Your Password?’ and simply follow the ‘Password Reset’ instructions. You will receive an email with a new temporary password.

Shopping cart0
There are no products in the cart!
Continue shopping